Privacy Policy

About our privacy policy
Belieff cares deeply about your privacy. We therefore only process data we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the Belieff website and the services accessed thereon. The effective date for the validity of these terms and conditions is 01/05/2018, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for, and with whom and under what conditions, if any, this information may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have with respect to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact information at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it (or have it stored),
What security techniques we use and to whom the data is viewable.

Web store software

WooCommerce
Our online store was developed with software from WooCommerce, we chose one.com for our web hosting. Personal data that you make available to us for the purpose of our services will be shared with this party. One.com has access to your data to provide us with (technical) support, they will never use your data for any other purpose. One.com is required by the agreement we have with them to take appropriate security measures. These security measures include the use of SSL encryption and a strong password policy. Regular backups are made to prevent loss of data.

Email and mailing lists

MailChimp
We send our e-mail newsletters using MailChimp. MailChimp will never use your name and email address for its own purposes. You will see the “unsubscribe” link at the bottom of every email sent automatically through our website. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other Internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve the service and, as part of this, share information with third parties.

My web host
We use the services of My Web Host for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. My web host does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Mollie
For handling (part of) the payments in our online store, we use the platform of Mollie. Mollie processes your name, address and city information and your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and as part of this, share (anonymized) data with third parties. All of the above safeguards regarding the protection of your personal data also apply to the parts of Mollie services for which they engage third parties. Mollie does not retain your data longer than permitted by the legal time limits.

Shipping and logistics

DPD
When you place an order with us, our job is to get your package delivered to you. We use the services of DPD to make deliveries. This requires that we share your name, address and place of residence information with DPD. DPD uses this data only for the purpose of executing the agreement. In the event that DPD engages subcontractors, DPD will also make your data available to these parties.

Post NL
When you place an order with us, our job is to get your package delivered to you. We use the services of postNL to make deliveries. This requires that we share your name, address and place of residence information with Postnl. Post NL uses this data only for the purpose of performing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your information available to these parties.

Invoicing and accounting

Woocommerce, e-bookkeeping
For our record keeping and accounting we use the services of Woocommerce, e-bookkeeping. We share your name, address and residence information and details related to your order. This data is used to administer sales invoices. For our record keeping and accounting, we use the services ofWoocommerce, e-bookkeeping. We share your name, address and residence information and details related to your order. This data is used to administer sales invoices. Your personal data is transmitted and stored in a protected manner. Woocommerce, e-bookkeeping is committed to confidentiality and will keep your information confidential. Woocommerce, e-bookkeeping does not use your personal information for any purposes other than those described above.

External sales channels

Bol.com
We sell (some of) our items through Bol.com’s platform. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this information to process your order. We treat your data confidentially and have appropriate technical and organizational measures in place to protect your data from loss and unauthorized use.

Beslist.com
We sell (some of) our items through Beslist.nl’s platform. If you place an order through this platform, Beslist.nl shares your order and personal data with us. We use this information to process your order. We handle your data confidentially and have appropriate technical and organizational measures in place to protect your data from loss and unauthorized use.

Tradetracker
We sell (some of) our items through Tradetracker’s platform. If you place an order through this platform, Tradetracker shares your order and personal information with us. We use this information to process your order. We handle your data confidentially and have appropriate technical and organizational measures in place to protect your data from loss and unauthorized use.

Purpose of data processing

General purpose of processing
We use your information solely for the purpose of providing our services. That is, the purpose of the processing is always directly related to the task you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you – other than at your request – at a later time, we ask for your explicit consent. Your information will not be shared with third parties other than to meet accounting and other administrative obligations.

These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data automatically collected by our website is processed for the purpose of further improving our services. This data (for example, your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations
Where appropriate, Belieff may be required by law to
Sharing your information in connection with government tax or criminal investigations.
In such a case, we are forced to share your data, but we will be within the
opportunities afforded us by the law against it.

Retention periods
We will keep your information for as long as you are a client of ours. This means that we will retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we must retain invoices containing your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.

Your rights
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below what these rights are and how to invoke them.
In principle, to prevent misuse, we send copies and transcripts of your data only to your e-mail address already known to us. In case you wish to receive the data at a different email address or by mail, for example, we will ask you to identify yourself. We keep records of completed requests, in the case of a forgetting request we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format we use within our systems. You have the right to file a complaint with the Personal Data Authority at any time if you suspect that we are using your personal data in an inappropriate manner.

Right of Inspection
You always have the right to inspect the data we process (or have processed) that relates to your person or can be traced back to that person. You may make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with a list of the processors holding this data at the e-mail address known to us, indicating the category under which we have stored this data.

Right of Rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to that person amended. You may make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been updated.

Right to restriction of processing
You always have the right to limit the data we process or have processed that relates to your person or can be traced to it. You may make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to transferability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you by another party. You may make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure linking of data files can no longer be guaranteed.

Right to object and other rights
You have the right to object, where appropriate, to the processing of your personal data by or on behalf of Belieff. If you object, we will immediately cease data processing pending resolution of your objection. If your objection is well-founded we will make copies and/or copies of data that we process (or have processed) available to you and then cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe it does, please contact our privacy contact.

Cookies

Google Analytics
Cookies from the American company Google are placed through our website, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing habits and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

Third party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Privacy policy changes
We reserve the right to change our privacy policy at any time. On this page, however, you will always find the most recent version. If the new privacy policy affects how we process data already collected about you, we will notify you by email
informed.

Contact details