Return Policy

If a received product still does not meet your expectations, you can of course return it. If you want to return a product you can do so within 14 days of receiving your order. We have made the return process as easy as possible for you. You can register the return using the button below and follow the steps. In this it asks on a zip code and tracking number . For proper processing, we ask that you include your packing slip with the return. Our package and delivery partner is Innosend, so don’t be shocked if you don’t see Belieff on the return label 😉

Return costs
The return cost is at the expense of the consumer and amounts to €6.90 and will be deducted from the return amount when refunded, provided that it was self-shipment.

Return conditions

  • The product must be shipped with all delivered accessories and – if reasonably possible – in its original condition and packaging
  • The product must be unused
  • The product must be undamaged

Once we receive the product and it meets the conditions, you will receive a full refund to your account within 30 days. If only part of the products ordered are returned, unfortunately you will not be credited for the purchase price.

Damage to product
If the product is damaged due to careless handling, as a consumer you are liable for any depreciation in value or you will not receive compensation.

When exchanging for another product, we will refund the return cost of the amount.

Return address

Peizerweg 97N
9727AJ Groningen

Contact details

Peizerweg 97N
9727AJ Groningen
M: +315 07 00 15 50
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